Privacy and Cookie Policy
Last updated: 12 November 2026
- No advertising, no analytics and no tracking cookies.
- Most of our online tools run entirely in your browser: what you type or open in them is not sent to us.
- We only get personal data when you contact us, create an account or buy something, and we use it only to provide that service.
1. Who is responsible for your data
The controller of your personal data is:
Frédéric Christophe Gabriel Bogaerts, trading as Netpack – Online SolutionsSelf-employed (trabalhador independente), NIF 239034651
Quinta das Lajes, Rua do Chafariz, Vila-Meã, 3430-425 Carregal do Sal, Portugal
Email: info@netpack.pt
This policy covers netpack.pt and the apps published under it, including the online tools, Quiz Studio, CryptoPulse AI and Anima Recovery.
2. What we process, why, and for how long
Visiting the website
Like any website, our server receives your IP address, browser details, the page requested and the time. Our hosting provider records this in server logs to run and protect the service. The legal basis is our legitimate interest in keeping the site working and secure (Art. 6(1)(f) GDPR). The logs are deleted automatically by our hosting provider's log rotation.
To limit abuse, the contact form and the My IP & Info tool count requests per address. They store only a one-way hash of your IP address with the request times, for 10 minutes and 1 minute respectively.
Contact form and email
When you write to us, we receive your name, email address and message. We use them only to answer you and to deal with what you ask. The legal basis is taking steps at your request before a possible contract (Art. 6(1)(b)), or our legitimate interest in answering messages (Art. 6(1)(f)). We keep messages for up to two years after our last exchange, unless they become part of a contract or invoice that the law requires us to keep for longer.
Online tools
Text, files and images you use in our tools are processed by JavaScript in your own browser and are not uploaded to us. Fonts, icons and code libraries are served from netpack.pt itself, so opening a page does not contact other companies. The exceptions, all started by you, are:
- My IP & Info asks our server for your IP address and request headers, so it can show them to you. They are not stored.
- In My IP & Info, the location, ISP, WebRTC and DNS leak checks only start when you click. They then contact ipapi.co, Google's STUN server, OpenStreetMap and ipleak.net, which see your IP address.
- In the EXIF Viewer, a photo's GPS position is shown on an OpenStreetMap map only if you click "Show on map". OpenStreetMap then sees that area and your IP address.
Accounts in Quiz Studio and CryptoPulse AI
If you create an account, we process your email address, your name, a hash of your password (never the password itself), or your Google account ID if you use "Sign in with Google", plus your plan and credits. In Quiz Studio your quizzes are saved in your own browser; our server keeps only the question images you upload. Uploaded images that are never saved in a quiz are deleted after 7 days, and we store only a hash of the uploader's IP address. Players in a live game give only a nickname, used for that game.
The legal basis is the contract with you (Art. 6(1)(b)). We keep your account until you delete it or ask us to. You can delete a Quiz Studio account yourself at any time: use the shield button next to Sign Out, or go to Quiz Studio account and privacy. To protect accounts, CryptoPulse AI also records IP addresses for rate limiting and administrator actions in an audit log.
AI features: when you use the AI quiz generator in Quiz Studio, the text or PDF you give it is sent from your browser to Google's Gemini API. In CryptoPulse AI, AI requests go through our server to Google's Gemini API. Market prices in CryptoPulse AI are loaded by your browser from Binance, CoinGecko and CoinCap, which see your IP address. "Sign in with Google" loads Google's sign-in script only on the pages that offer it.
Anima Recovery licences
To sell and activate licences we process your name, email address, a hash of your password, your licence and device activations, and the payment details we receive from PayPal (payer name, payer email, transaction ID and amount). The legal bases are the contract (Art. 6(1)(b)) and our legal obligation to keep invoicing records (Art. 6(1)(c)). For security, failed logins and suspicious activity (email and IP address) are logged and deleted after 30 days.
Payments and donations
Payments and donations are handled by PayPal, which is responsible for your payment data under its own privacy policy. We receive only what PayPal sends us to confirm the payment.
Videos
Our YouTube video previews are served from our own server. A video loads from youtube-nocookie.com only when you press play, and Google then processes your data under its own policy.
3. Cookies and browser storage
The website itself sets no tracking or advertising cookies, so it does not ask for cookie consent. What it stores on your device is needed for features you use:
| What | Purpose | Kept |
|---|---|---|
Browser storage (localStorage): theme, tool settings, saved CV and invoice details, game scores, tool achievements, quizzes | Remembers your choices and work on your device. It is never sent to us. | Until you clear it in your browser |
Session storage: np-intro | Plays the homepage intro once per visit | Until you close the tab |
| Sign-in tokens in Quiz Studio and CryptoPulse AI | Keeps you logged in | Until you log out or the session expires |
Cookies from Google (for example g_state) | Set by Google only if you use "Sign in with Google" | Set by Google |
Some apps (Quiz Studio, Image Studio, PDF Editor, Text Diff, NetStack and CryptoPulse AI) load fonts from Google Fonts, which sees your IP address.
4. Who receives data
We never sell personal data. It reaches these providers only as described above:
- our web hosting provider, which runs the servers and email for netpack.pt
- Google (Sign in with Google, Gemini API, YouTube, STUN)
- PayPal (payments)
- ipapi.co, ipleak.net and the OpenStreetMap Foundation (only when you start those checks or open a map)
- Binance, CoinGecko and CoinCap (market prices in CryptoPulse AI)
- authorities, when the law requires it
Some of these providers are outside the European Economic Area, mainly in the United States. Those transfers rely on an adequacy decision of the European Commission, such as the EU–US Data Privacy Framework, or on the Commission's standard contractual clauses.
5. Your rights
You can ask us for access to your data, correction, deletion, restriction, a copy in a portable format, or object to processing based on legitimate interest. Where processing is based on consent, you can withdraw it at any time. A Quiz Studio account can be deleted on the spot from Quiz Studio account and privacy. For everything else, including deleting a CryptoPulse AI or Anima Recovery account, email info@netpack.pt. We answer within one month.
You can also complain to the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.
6. Other information
- Accounts are for people aged 13 or over.
- We make no automated decisions that have legal or similarly significant effects on you.
- We protect data with HTTPS, password hashing, access control and by keeping it only as long as described here.
- If this policy changes, we'll update it here and change the date at the top.